Our goal is to provide the best shipping potions, regardless of where you live. Every day, we serve thousands of customers around the world and strive to provide the highest level of service. 

• We offer Standard Free Shipping 
• All delivery options and their corresponding fees will be displayed at checkout.
• Orders may be delayed due to high demand. Thank you for bearing with us.

Shipping time starts from the moment an order has been processed and dispatched. You will receive an email with tracking information once your order has been shipped. This is usually 1-3 business days after your order is accepted. Kindly note that processing time and shipping time can take longer during sale.

We accept orders only within Pakistan, and the scope of delivery basically covers only Pakistan, except for some areas. And if you are not sure whether your area is within delivery areas, please contact our customer service via customercare@balabalapk.com for help.

It is your responsibility to ensure that the shipping details are filled in correctly at checkout to avoid any possibilities of a failed delivery. If you find that your order information is wrong, please get in touch with our customer service (customercare@balabalapk.com) with your order number and correct shipping details as soon as you can. We apologise for not being able to redirect or withdraw any orders once items have been dispatched.

Once your order has left us, you’ll receive an email with your tracking information so you can follow its progress.

To track your order, simply enter the tracking details (here).

1) For damaged or missing pieces, please contact our Customer Service for further assistance.

2) Shipping time will take longer than usual during sale.